VIRTUAL ASSISTANTS (CHATBOTS) AND TASK AUTOMATION THROUGH IA

GENERATES FAST AND RELIABLE INFORMATION

Generate content quickly with the topics you are interested in and from a variety of sources.

INCREASES PRODUCTIVITY AND SATISFACTION

Eliminating repetitive tasks, increasing employee productivity and satisfaction

24H ASSISTANCE.

Allows access to information and resolve doubts at any time to customers and internally.

• Chatbots or conversational assistants Chatbot service is a conversational assistant that simulates a conversation between people, giving an automatic and coherent response to the questions it receives, either written or spoken. It relies mainly on Artificial Intelligence and Language Processing to recognize a series of words or expressions and respond using previously prepared sentences.
• Conversational Assistant COVID19AragonBot It is a conversational assistant that works through the Telegram application and enables an automatic consultation channel, based on artificial intelligence technologies and natural language processing, to respond to citizens’ concerns about the coronavirus with official, accurate and updated information from the Government of Aragon to address the pandemic and helps to reduce pressure on health hotlines, offering an alternative information.
• Conversational assistant for complaint analysis environment It is a bot assistant that generates responses to Mas Movil group users through social networks in the event of service failures or outages of the operator. The context in which this bot operates is that of a global solution in which the ability to monitor the telecommunications network is combined with a follow-up of their social networks allowing them to analyze the implications that a network or service quality failure has at the social network level and using the assistant to mitigate this effect through quick responses to the user on issues that affect their services.

• Crawler and crawler services Service that reads content from various desired sources, e.g. web pages, and extracts the information for processing. There are various types of trackers for finding news and publications, price monitoring and bid tracking, recruiting, etc.
• Rule engine based service, which, based on writing templates and together with a series of data entered in forms and certain activation variables, allows the generation of final writings ready to be sent to potential clients for different fields of application.
• Automatic text generator This service aims to reduce the time required to generate courses or online training content, allowing the process of “curating” content to be carried out more quickly and automatically, and facilitating the teacher to generate summaries from a given text, search for related videos and images with the domain, from a list of concepts.