{"id":26313,"date":"2023-06-22T11:34:25","date_gmt":"2023-06-22T09:34:25","guid":{"rendered":"https:\/\/www.ita.es\/solucion-tecnologica\/traceability-and-customer-intelligence\/"},"modified":"2025-03-12T13:48:59","modified_gmt":"2025-03-12T12:48:59","slug":"traceability-and-customer-intelligence","status":"publish","type":"solucion_tecnologica","link":"https:\/\/www.ita.es\/en\/technological-solutions\/traceability-and-customer-intelligence\/","title":{"rendered":"Traceability and customer intelligence"},"content":{"rendered":"\n<div class=\"wp-block-columns is-style-columns-margen is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\r\n    <!-- block: seccion-destacada -->\r\n    <section  data-block_id=\"block_b16370060409444ff13a90d69e2191fa\" class=\"block-seccion-destacada   \">\r\n        \n\n<h2 class=\"wp-block-heading has-negro-corporativo-color has-text-color\" id=\"h-que-resuelve\">What does it solve?<\/h2>\n\n\n\n<p class=\"has-azul-corporativo-color has-text-color\"><strong>Consumers have changed their habits, health care and lifestyles. Quality plays an important role, so it is necessary to develop new active and intelligent packaging that allows the product to be preserved in better conditions and provides information to the user regarding its condition.<\/strong><\/p>\n\n\r\n    <\/section>\r\n    <!-- end block: seccion-destacada -->\r\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ventajas-y-beneficios\">Advantages and benefits<\/h2>\n\n\n\n<p>Consumers have changed their habits, health care and lifestyles.<\/p>\n\n\n\n<p>Natural language processing to analyze <strong>consumer demands on Social Media<\/strong> and the Internet helps us to detect new product demands and learn their opinions.<\/p>\n\n\n\n<p>We analyze and process information from social networks for decision making to support the development of new products and brands.<br\/>We incorporate technology for consumer opinion analysis and user profiling.<\/p>\n\n\n\n<p>We incorporate<strong> food traceability and security<\/strong> technology<strong> focused on Data Quality and Information Security<\/strong> with blockchain, through the application to the process (product tracking, delivery and dispatch of goods, stock control, expiration dates, etc).<\/p>\n\n\n\n<p><strong>Value proposition:<\/strong> We can process natural language to analyze consumer demands in Social Media to detect new product demands and learn about their opinions, as well as design brands and products based on social media opinion.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\r\n    <!-- block: ambito-casos-de-exito -->\r\n    <section  data-block_id=\"0\" class=\"block-ambito-casos-de-exito  casos-cnt-sec case-casos mob-sos-casos\">\r\n        <div class=\"row\">\r\n            <div class=\"casos-sec\">\r\n\r\n                                    \n\n<h3 class=\"wp-block-heading\" id=\"h-casos-de-exito\">Success stories<\/h3>\n\n\r\n                \r\n                <div class=\"ver-btn-casos\">\r\n                    <a href=\"https:\/\/www.ita.es\/ambitos\/casos-de-exito\/\">\r\n                        See all success stories <span><\/span>\r\n                    <\/a>\r\n                <\/div>\r\n\r\n                <ul class=\"tres_columnas\">\r\n                                                <li>\r\n                                <div class=\"casos-img\">\r\n                                                                            <a href=\"https:\/\/www.ita.es\/en\/case-studies\/aldelis\/\">\r\n                                            <img decoding=\"async\" src=\"https:\/\/www.ita.es\/wp-content\/uploads\/2023\/06\/aldelis-proyecto-conoce-cien-header.webp\" alt=\"Imagen caso de exito\">\r\n\r\n                                                                                            <div class=\"casos-banda-azul\">\r\n                                                    <img decoding=\"async\" src=\"https:\/\/www.ita.es\/wp-content\/uploads\/2023\/06\/agroindustria-icon-white-1.svg\" alt=\"Icono blanco\">\r\n                                                <\/div>\r\n                                            \r\n                                                                                            <span>Digital Agribusiness<\/span>\r\n                                            \r\n                                        <\/a>\r\n                                                                    <\/div>\r\n                                <div class=\"casos-txt\">\r\n                                    <h3>ALDELIS<\/h3>\r\n                                                                            <p>New consumption needs<\/p>\r\n                                                                        <a href=\"https:\/\/www.ita.es\/en\/case-studies\/aldelis\/\">\r\n                                        See case <span><\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/li>\r\n                                                <li>\r\n                                <div class=\"casos-img\">\r\n                                                                            <a href=\"https:\/\/www.ita.es\/en\/case-studies\/grapevine\/\">\r\n                                            <img decoding=\"async\" src=\"https:\/\/www.ita.es\/wp-content\/uploads\/2023\/06\/grapevine-header.webp\" alt=\"Imagen caso de exito\">\r\n\r\n                                                                                            <div class=\"casos-banda-azul\">\r\n                                                    <img decoding=\"async\" src=\"https:\/\/www.ita.es\/wp-content\/uploads\/2023\/06\/agroindustria-icon-white-1.svg\" alt=\"Icono blanco\">\r\n                                                <\/div>\r\n                                            \r\n                                                                                            <span>Digital Agribusiness<\/span>\r\n                                            \r\n                                        <\/a>\r\n                                                                    <\/div>\r\n                                <div class=\"casos-txt\">\r\n                                    <h3>GRAPEVINE<\/h3>\r\n                                                                        <a href=\"https:\/\/www.ita.es\/en\/case-studies\/grapevine\/\">\r\n                                        See case <span><\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/li>\r\n                                                <li>\r\n                                <div class=\"casos-img\">\r\n                                                                            <a href=\"https:\/\/www.ita.es\/en\/case-studies\/great-wines-and-vineyards\/\">\r\n                                            <img decoding=\"async\" src=\"https:\/\/www.ita.es\/wp-content\/uploads\/2023\/06\/gvv-grapetrust-header.webp\" alt=\"Imagen caso de exito\">\r\n\r\n                                                                                            <div class=\"casos-banda-azul\">\r\n                                                    <img decoding=\"async\" src=\"https:\/\/www.ita.es\/wp-content\/uploads\/2023\/06\/agroindustria-icon-white-1.svg\" alt=\"Icono blanco\">\r\n                                                <\/div>\r\n                                            \r\n                                                                                            <span>Digital Agribusiness<\/span>\r\n                                            \r\n                                        <\/a>\r\n                                                                    <\/div>\r\n                                <div class=\"casos-txt\">\r\n                                    <h3>GrapeTrust- GVV<\/h3>\r\n                                                                            <p>Harvest follow-up<\/p>\r\n                                                                        <a href=\"https:\/\/www.ita.es\/en\/case-studies\/great-wines-and-vineyards\/\">\r\n                                        See case <span><\/span>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/li>\r\n                                    <\/ul>\r\n                <div class=\"ver-btn-casos mobile\">\r\n                    \t\t\t\t\t\t<a href=\"https:\/\/www.ita.es\/ambitos\/casos-de-exito\/\">\r\n\t\t\t\t\t                        See all success stories <span><\/span>\r\n                    <\/a>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n    <!-- end block: ambito-casos-de-exito -->\r\n\n    <!-- block: block-banner-azul -->\n    <section  data-block_id=\"block_7633b0e129bfcedf43982e5a10d22a26\" class=\"block-banner-azul  unete-nosotros\" style=\"background-image: url(https:\/\/www.ita.es\/wp-content\/uploads\/2023\/06\/Trazabilidad-customer-intelligence-CTA.webp);background-color: #f5f5f5;height: 349px;\">\n        \n\n<div class=\"wp-block-columns is-style-columns-margen-estrecho is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center has-azul-claro-corporativo-color has-text-color\" id=\"h-analiza-las-opiniones-de-los-consumidores-y-detecta-nuevas-demandas\">Analyzes <strong>consumer opinions<\/strong> and detects <strong>new demands<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-text-align-center is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-azul-claro-corporativo-color has-text-color has-text-align-left wp-element-button\" href=\"https:\/\/www.ita.es\/en\/contact\/\">Contact us at<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n    <\/section>\n    <!-- block: block-banner-azul -->\n","protected":false},"author":1,"featured_media":0,"template":"","class_list":["post-26313","solucion_tecnologica","type-solucion_tecnologica","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v24.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Traceability and customer intelligence - ITA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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